Return Policy
Return & Refund Policy
I take great pride in crafting high-quality, custom-made furniture and woodworking pieces tailored to your specifications. Due to the personalized nature of this work, I do not accept returns or offer refunds on custom orders.
No Refunds or Returns
Because each piece is handcrafted to order, all sales are final. I do not offer refunds, cancellations, or exchanges once production has begun. Please review your order details carefully before finalizing your purchase.
Order Approval & Quality Assurance
- I work closely with my clients to ensure the design, materials, and finishes meet expectations before production starts.
- If applicable, I provide design proofs, material samples, or progress updates to ensure your satisfaction throughout the process.
Damaged or Defective Items
While I do not accept returns, I stand by the quality of my craftsmanship. If your order arrives damaged due to delivery, please:
- Inspect your item upon delivery and document any damage with photos.
- Report the issue within 48 hours of delivery by contacting me here.
- I will work with you to assess the issue and determine the best course of action, which may include repairs or replacement parts.
Custom Order Agreement
By placing an order with me, you acknowledge and agree to this return policy.
I am committed to delivering exceptional craftsmanship and will work with you to ensure your satisfaction within our policy guidelines.
For any questions or concerns, please reach out to us on our contact form here.
